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CUSTOMER SERVICE

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CONTACT US

Have questions?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at wasso@wassodor.com

or fill in our contact form:

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FAQ

01

When can I order

 

More bags will be available soon.
We do not mass produce, our priority remains to create high-quality products but at the same time available for everyone.

Subscribe to our social media to keep up with the updates. 
 

03

Has my order been sent yet?

 


Your order will be sent accordingly to when you placed it.
On the weekdays, the order should be shipped the day after.
On the weekends, the order should be shipped the following Monday.
In case of any delay, we will see to it that you're  informed.

05

Part of my order is missing, what do I do?

 

You can contact us via email and we will look to resolve the problem as soon as possible so as to keep you satisfied.

02

Shipping


Free worldwide shipping 
5-7 business days.

04

Can I track my order?

 

A tracking number will be sent to your email as soon as the order is shipped. 

06

You’ve sent me the wrong items, 

what do I do?

You can contact us via email and we will look to resolve the problem as soon as possible so as to keep you satisfied.

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